Frequently Asked Questions (FAQ)
Who is Junk Wiz?
Junk Wiz is the #1 rated Vancouver junk removal team in the Lower Mainland. Our satisfied customers expand even further than the Vancouver area with franchises out in the Greater Toronto area, Broward County, and Miami, Florida because of the great service we offer.
What type of junk can you get rid of and haul away?
No job is too small or big for Junk Wiz to get rid of. However, before we commit to any onsite consultation we will need a thorough description of what needs to be removed via text or phone call. That way we can plan accordingly to ensure we book you in the correct time to help get rid of your clutter as efficiently as possible.
When should I book an appointment?
Our Junk Wiz team is readily available due to the fact we provide 24-hour removal services. We specialize in same-day appointment so there’s no pressure to plan ahead. Give us a call on the fly whenever you feel you may need a Vancouver junk removal and our team can book you in likely on the same day or the very next at the latest.
Can you do the job for me if nobody is onsite?
Yes, all we’ll need is a warning beforehand so we can create a proper plan with you to complete the job without you onsite. How that will look most likely is a curbside pickup with the payment process completed through phone or e-transfer.
I really need this job done BUT it can only be after hours (post 9 to 5). Can you do that
Yes, Junk Wiz provides 24-hour services.
What equipment does your truck team come with?
A large truck to haul the junk away in.
Why would I use your service over dumpsters?
Particularly large items cannot be stored in a typical dumpster which is where the Junk Wiz team can help support you in removing that junk.
How big are your trucks?
Our trucks are bigger than all of our competitors.
What kind of payments do you accept?
E-transfer, debit, credit, cash, etc.
Are there any hidden fees?
No, as mentioned already all of our pricing is based on the volume of the junk we can fit into the truck.
How much notice do you need?
We are prompt and quick which allows for same-day appointments if available which is a great service quality trait that’s hard to find.
Why should we call you over any other junk removal business? Can we expect great service?
We are prompt, professional, reliable, affordable, and provide around the clock services.
How can I get a free estimate? Does it need to be in-person?
Yes, in-person is preferable because we price our services based on the volume of the junk which we need to calculate on-site.